FAQs – Shipping, Orders & Returns

Orders are usually processed within 1–3 business days.
Delivery times typically range between 5–12 business days depending on your location.

Tracking updates may takeo you offer free shipping? 24–48 hours after shipment.
If there are no updates after this time, feel free to contact our support team.

If you are not satisfied with your order, please contact us within 14 days of delivery and we will help you with the return process.

Once your order has been shipped, you will receive a confirmation email with your tracking number.
You can track your package anytime on our Track Your Order page.

Yes — we offer free shipping on all orders over €100.
Shipping costs for orders below this amount will be calculated at checkout.

If your order has not been shipped yet, we can update your address.
Contact us immediately at Striv3lab@gmail.com.

Orders can be modified or cancelled within 12 hours after purchase.
Please contact us as soon as possible at Striv3lab@gmail.com.

Our support team is available anytime.

Email us at: Striv3lab@gmail.com